See the price. Send the order. Follow what happens next.
Aayu gives your practice one place to see rates, place orders, choose shipping, pay, and follow what happens next.
Create an account before you commit.
A free account shows you the products and rates for your practice. No subscription, no volume commitment, and no sales call required just to look.
Before a practice can order
We verify your business and prescriber details, collect the agreements, confirm payment setup, and approve the account. It's a one-time pass, not a recurring chore.
- Business and prescriber verification
- Agreements and pharmacy terms
- Payment setup and account approval
One clear transaction flow.
Every order moves through the same steps, with the price and terms in front of you before anything is sent.
Choose the order type
Start a patient prescription or an office-use order. What you can order depends on the product, pharmacy, your state, and your credentials.
Review the product and pharmacy
See the product, the pharmacy filling it, your price, and the shipping choices.
Select shipping
Pick from the shipping methods offered for that order. Shipping is priced separately, and you see the cost before you commit.
Confirm the order total
Medication, shipping, any taxes, and the final total, all in front of you before you submit.
Submit securely
Your staff can handle the administrative work. Prescriber-only actions stay with your prescribers.
Pharmacy review
The pharmacy independently reviews the order. It may accept it, decline it, or ask for more information based on professional judgment, availability, and licensure.
Track the order
Follow order and shipping updates from the pharmacy and carrier inside Aayu. Delivery estimates come from the pharmacy and carrier.
Three parties. Three clear responsibilities.
Your practice is responsible for:
- The prescriber-patient relationship
- Clinical and prescribing decisions
- Accurate patient, prescriber, order, and shipping information
- Required consent and documentation
- Reviewing the pharmacy, price, shipping, and terms before submitting
- Paying Aayu and managing patient payment outside the platform
Aayu is responsible for:
- Pharmacy negotiations
- Practice onboarding
- The ordering and payment platform
- Showing current prices and shipping choices
- Routing orders to the pharmacy
- Showing order status as it arrives
- Coordinating support
The pharmacy is responsible for:
- Independent professional judgment
- Order or prescription acceptance
- Compounding or dispensing
- Packaging and fulfillment
- Shipping the medication
- Pharmacy-controlled cancellation, refund, replacement, and reshipment decisions
Aayu coordinates. The pharmacy decides.
If the pharmacy needs more information or something goes wrong, Aayu gets the right people talking and keeps the whole record in one place. Your staff never starts from zero on a support call.
Aayu does not override a pharmacist's judgment or guarantee pharmacy acceptance, fulfillment, delivery timing, cancellation, refund, replacement, or reshipment.